Shipping policy

Shipping Policy

Thank you for shopping at Cherrisse! This Shipping Policy outlines our shipping practices and procedures for orders placed through our website.

1. Processing Time

Orders are typically processed within 2 business days from the date of purchase. Please note that processing times may vary depending on the availability of the items ordered.

2. Shipping Methods

We offer the following shipping method for international orders:

- Standard Shipping: Delivery typically takes 7-14 days for in-stock items.

3. Shipping Rates

All orders with no minimum amount spent are eligible for FREE worldwide shipping.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate its arrival date.

5. Delivery Times

Delivery times may vary depending on factors such as the destination address, customs clearance procedures (for international orders), and unforeseen circumstances beyond our control. While we make every effort to ensure timely delivery of your order, we cannot guarantee specific delivery dates.

- In-stock items: Delivery typically takes 7-14 days.

6. Order Status Updates

You can check the status of your order at any time by logging into your Cherrisse account and viewing your order history. If you have any questions or concerns about the status of your order, please contact our customer support team for assistance.

7. Shipping Restrictions

Please note that we may be unable to ship certain items to certain locations due to legal restrictions or logistical limitations. If we are unable to fulfill your order due to shipping restrictions, we will notify you promptly and provide a full refund.

8. International Shipping

We ship to The US, most European, Asian and South American countries. However, please be aware that international orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.

9. Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately for assistance. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as appropriate.